Refund Policy

 

At Reliable Sunglasses Store, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.

Returns

• You may request a return within 7 days of receiving your order.

• The item must be unused, unworn, and in its original packaging with all accessories included.

• Products showing signs of use, damage, or missing parts are not eligible for a refund.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos of the item and packaging. We will arrange a replacement or refund after verification.

Refunds

• Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 5–7 business days.

• Refunds will be issued through the original payment method or bank transfer, depending on the payment method used.

Non-Refundable Items

The following items are not eligible for refunds:

• Products damaged due to misuse or improper handling.

• Items returned after 7 days of delivery.

• Clearance or final sale items.

Return Shipping

• If the return is due to our mistake (wrong or damaged item), we will cover the return shipping cost.

• If the return is for any other reason, the customer is responsible for the return shipping charges.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: trendyfashion945@gmail.com

We appreciate your trust in Reliable Sunglasses Store and are committed to providing quality products and excellent customer service.